We value our customers’ personal information and privacy. This Privacy Policy outlines the information we may collect—and how that information is used, stored, and protected—when you visit our website, browse products, place orders, make payments, or contact us.
- Information We Collect
Depending on how you interact with the website, we may collect the following information:
Name and contact details;
Billing and shipping addresses;
Email address and phone number;
Records of orders, purchases, and refunds;
Inquiries, after-sales requests, and other information you voluntarily submit to us;
Technical information generated during website access and usage, such as browser type, device information, and relevant access logs.
We collect information only as required for our business operations and do not request personal data unrelated to your orders or the services we provide.
- How We Use Personal Information
We may use personal information for the following purposes:
Processing and confirming orders;
Arranging product delivery;
Handling payments, refunds, and order-related matters;
Responding to customer inquiries and after-sales requests;
Sending order confirmations, delivery updates, and other necessary notifications;
Improving website content, functionality, and the shopping experience;
Detecting unusual activity and maintaining the website’s proper operation;
Fulfilling obligations under applicable laws.
We do not sell customers’ personal information to third parties.
- Payment Information
Order payments may be processed by professional payment service providers in accordance with their applicable privacy and data protection policies.
To complete a payment, we may receive information related to the order, such as payment status, transaction amount, and transaction identifiers. Sensitive payment data—such as full credit card numbers or card security codes—is generally not stored by us as part of standard order records.
- Order and Delivery Information
To fulfill an order, we require specific information—such as your name, contact details, and shipping address—to process the order and arrange for product delivery.
During the order fulfillment process, necessary information may be shared with relevant delivery service providers to complete shipping and delivery.
- Cookies
Our website may use cookies and similar technologies to ensure the website functions correctly, remember necessary settings, analyze website usage, and improve the user experience.
“Necessary” cookies are used for basic website functionality. For non-essential cookies that require consent by law, we will handle such consent in accordance with applicable requirements. You can manage or delete cookies through your browser settings, though doing so may affect the functionality of certain parts of the website.
- Sharing of Information
We disclose necessary information to relevant service providers only to the extent required for business operations, such as payment processing, order delivery, website hosting, technical maintenance, and customer service.
We do not sell or rent personal information to third parties for their own independent marketing purposes.
We may disclose relevant information to the extent necessary if required by law, court order, or competent authorities.
- Data Retention
We retain relevant personal information based on actual needs, such as order processing, customer service, accounting records, legal compliance, and dispute resolution.
When the information no longer serves a reasonable business or legal purpose, we will delete, anonymize, or otherwise appropriately handle it in accordance with applicable data management requirements.
- Data Security
We implement reasonable administrative and technical measures to protect personal information and minimize the risk of unauthorized access, use, modification, or disclosure.
However, as no method of internet transmission or electronic storage is entirely risk-free, we cannot provide an absolute guarantee regarding information protection.
- Your Privacy Rights
Under applicable data protection laws, you may have the following rights:
To access the personal information we hold about you;
To request the correction of inaccurate information;
To request the deletion of information, subject to legal conditions;
To request the restriction of processing for specific personal information;
To object to specific processing activities;
To request data portability, where applicable;
To withdraw your consent, where processing is based on consent.
Specific rights and applicable conditions depend on your location and relevant legal regulations.
- Children’s Privacy
This website is not specifically directed at children. We do not knowingly collect unnecessary personal information from children.
If you believe a child has submitted inappropriate personal information to us, please contact us using the contact details provided on the website.
- Changes to This Policy
We may update this privacy policy in response to changes in business operations, website functionality, or applicable laws.
The updated version will be posted on this page, and the latest update time displayed on the page will govern.
12. Contact Us
If you have any questions regarding this Privacy Policy, the processing of personal information, or your privacy rights, please contact us using the contact details published on the website.
We will handle your request based on the specific circumstances and respond within the timeframe prescribed by applicable law.
